The short answer
This site is not KRA and there is no eTIMS sign-in on it: eTIMS is reached through KRA's own taxpayer portal, and that is the only place your credentials should ever be entered. What decides whether signing in works is almost never the portal. It is whether you hold the PIN the business actually trades under, and whether you can receive at the phone number and email registered against that PIN, because that is where a verification code goes.
What the rules say
This page explains how a requirement generally works. It is not tax advice, and it cannot account for the specifics of any one business. For a position you intend to rely on, confirm with KRA directly or with a registered tax agent.
Tax rules in Kenya change with each Finance Act and with regulations made during the year. Before acting on any figure, deadline or threshold, check the current position on KRA's own website.
What we are not stating here. Some of the specific requirements relating to this topic have not yet been verified against their primary source by our reviewer, so they are withheld from this page rather than stated from memory. That means you will not find a threshold, rate, deadline or penalty figure below. For those, check KRA directly. Everything else on this page explains how the mechanism works and is not affected.
What this page is and is not
eTIMS.online is an independent reference. It is not the Kenya Revenue Authority, it is not affiliated with KRA, and it does not operate any part of eTIMS. There is no sign-in form here and there never will be: nobody should ever type a KRA PIN or password into a site that is not KRA's. The official portal is linked in the sources at the foot of this page, and that link is the one to use.
The two things to settle before you try
Almost every sign-in that fails, fails for one of two reasons, and both are knowable before you attempt it. The first is which PIN you are using: a personal PIN and the PIN the business trades under are different, and people reach for the wrong one constantly. The second is who receives the phone number and email registered against that PIN. If those details belong to a former employee, an accountant who moved on, or a relative who helped with setup once, the verification code goes to them and not to you, and no amount of retrying changes that.
eTIMS and iTax are not the same sign-in
Both are KRA, both are reached with the same PIN, and people assume that being set up on one means being set up on the other. It does not. If your question is about a return or a payment you are in iTax; if it is about a document that records a sale you are in eTIMS. Knowing which one you are actually trying to enter resolves a surprising share of what gets reported as a login problem.
Why there are no numbered steps here
KRA's interfaces change, and a set of screen-by-screen instructions written from memory is worse than none at all: you would follow it, reach a screen that no longer matches, and not know whether the instructions or your account were wrong. What is stable is the underlying requirement, which is the PIN and access to the contact details registered against it. That is what this page covers, and the current interface is KRA's to document.
When it still will not let you in
If you hold the right PIN and can receive on the registered number and it still fails, that is a different problem with its own diagnosis, and it is covered separately. The distinction worth holding onto is between an access problem, which is about who controls the registered details, and a system problem, which is about eTIMS itself. They look identical from the outside and almost never are.
Common questions
How do I know this information is current?
Tax rules in Kenya change with each Finance Act and with regulations made during the year. Before acting on any figure, deadline or threshold, check the current position on KRA's own website.
Related questions
Sources
- officialeTIMS (Electronic Tax Invoice Management System) — Kenya Revenue Authority, checked 2026-09-18
- officialeTIMS taxpayer portal — Kenya Revenue Authority, checked 2026-09-18
- officialTax Procedures Act, 2015 (Act No. 29 of 2015) — National Council for Law Reporting (Kenya Law), checked 2026-09-18
- officialiTax portal — Kenya Revenue Authority, checked 2026-09-18
- officialKenya Revenue Authority — Kenya Revenue Authority, checked 2026-09-18